Privacy Policy

SUBIDA ("we", "us", or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights.

1. What We Collect

We may collect the following types of information:

• Contact information — name, email address, phone number, business name, and website URL when you fill in a form or contact us.
• Usage data — pages visited, time on site, referral source, and device type collected automatically via analytics.
• Communications — emails, messages, or enquiries you send to us.
• Cookies — small files placed on your device to improve your experience and help us understand how the site is used.

2. How We Use It

We use your information to:

• Respond to your enquiries and provide the services you request
• Send you relevant information about our services (only where you have consented)
• Improve our website and understand how visitors use it
• Comply with legal obligations
• Detect and prevent fraud or misuse

We will never sell your personal data to third parties.

3. Cookies

We use cookies to understand website traffic and improve user experience. These include:

• Analytics cookies — e.g. Google Analytics, to understand how visitors use the site
• Functional cookies — to remember preferences and settings

You can control cookie settings through your browser. Note that disabling cookies may affect some site functionality.

4. Third Parties

We may share data with trusted third-party service providers who assist us in operating our website and delivering services:

• Google Analytics (website analytics)
• Email service providers (for sending communications)
• CRM platforms (for managing client relationships)

All third parties are required to keep your data secure and use it only for the purposes we specify. We do not transfer personal data outside the EEA without appropriate safeguards.

5. Data Retention

We keep your personal data for as long as necessary to provide our services or comply with legal obligations. Contact form submissions are retained for up to 3 years. You may request deletion at any time.

6. Your Rights

Under GDPR and applicable data protection law, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — request that we delete your personal data
• Restriction — ask us to restrict how we process your data
• Portability — receive your data in a machine-readable format
• Object — object to processing for direct marketing purposes

To exercise any of these rights, contact us at the address below. We will respond within 30 days.

7. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this privacy policy from time to time. We will post the updated version on this page with a revised date. Continued use of our website after any changes constitutes your acceptance.

9. Contact

If you have any questions about this privacy policy or how we handle your data, please contact: